Free 15-Minute Consultation
Free 15-Minute Consultation
Find the Right Starting Point for Your Dog
Service Description
Have questions before booking? I’m happy to talk it through with you. In this complimentary 15-minute phone consultation, we’ll briefly discuss your dog’s age, activity level, current concerns, relevant veterinary history and what you would most like to improve. I’ll help you understand which Soul Paws service is likely to be the best starting point and answer any questions you have about how sessions work. Most clients with mobility, arthritis or rehabilitation-support goals begin with a First Visit: Functional Assessment + Multimodal Bodywork, while other dogs may be better suited to Move + Massage, private coaching or comfort-focused care. No pressure and no obligation—just a useful first conversation about your dog.
Cancellation Policy
Soul Paws offers a complimentary phone consultation or chat for new & prospective clients. This consultation is designed to help our practitioner learn about your dog's history and current condition and your goals. Based on that, our Practitioner will help advise on the best next step for your dog. Prior to the phone or Zoom call, Soul Paws may send you a quick checklist to complete so we can better understand your pet's current age and health snapshot as well as your wellness goals for your dog. Depending on your reason(s) for contacting Soul Paws, one of the following services may be recommended: a 75-Min First Visit & Bodywork session, a 75-Min First Visit, Strength + Stability session, or a 90-Min Full Comprehensive Assessment. We may also review what to expect during a First session and we will send you a helpful "How to Prepare for Your Dog's First Soul Paws Session?" and of course answer any questions you have for us. During the call we will discuss your dog's age, breed(s) if known, exercises and routine lifestyle, health history as well as the role of preventative and rehabilitation strengthening, stability and multimodal bodywork to support current and ongoing mobility and well-being. Please note that this consultation is informational in nature and does not replace a hands-on assessment or veterinary care. Cancellations & Rebooking: If you need to cancel or rebook your phone consultation, same day notice is absolutely okay. However, repeated no-shows or last-minute cancellations may result in the complimentary consultation being forfeited, and may require booking a pre-paid First Assessment instead. This policy helps ensure availability for all clients and allows me to offer this service fairly and sustainably.
Contact Details
Vancouver, BC, Canada
1-236-234-4793
erin@soulpawsmassage.com