Free 15-Minute Consultation
Free 15-Minute Consultation
Find the Right Starting Point for Your Dog
Service Description
Have questions before booking? I’m happy to talk it through with you. In this complimentary 15-minute phone consultation, we’ll briefly discuss your dog’s age, activity level, current concerns, relevant veterinary history and what you would most like to improve. I’ll help you understand which Soul Paws service is likely to be the best starting point and answer any questions you have about how sessions work. Most clients with mobility, arthritis or rehabilitation-support goals begin with a First Visit: Functional Assessment + Multimodal Bodywork, while other dogs may be better suited to Move + Massage, private coaching or comfort-focused care. No pressure and no obligation—just a useful first conversation about your dog.
Cancellation Policy
Soul Paws offers a complimentary phone (or zoom/Facetime) consultation for new & prospective clients. This consultation is designed to help you understand what an assessment or bodywork session may include, as well as help our Practitioner understand your pet's health goals. We may also review what to expect during an initial session and whether our services are the right fit for your dog. During the call we will discuss your dog's age, breed, lifestyle, health history as well as the role of preventative and rehabilitation massage, breed-specific care and maintaining healthy fascia, muscles and ligaments/tendons to support long term mobility and well-being. Please note that this consultation is informational in nature and does not replace a hands-on assessment or veterinary care. Cancellations & Rebooking: If you need to cancel or rebook your phone consultation, same day notice is absolutely okay. However, repeated no-shows or last-minute cancellations may result in the complimentary consultation being forfeited, and may require booking a paid assessment instead. This policy helps ensure availability for all clients and allows me to offer this service fairly and sustainably.
Contact Details
Vancouver, BC, Canada
1-236-234-4793
erin@soulpawsmassage.com